Order Filipino food direct in Al Barsha
Order on WhatsApp and pay our in-house price. Delivery apps charge us 25 to 30 percent commission, and our prices on those apps were raised 20 percent to cover it. Ordering direct means the same food, from the same kitchen, at the lower price.
Good to knowCard payment on the website is coming. For now, order on WhatsApp and pay the rider cash or card.
1
Pick your dishes from the menu
2
Send them to us on WhatsApp
3
We confirm the total and the time
4
Pay the rider in cash or by card
Ordering and delivery
How do I order directly from Pinoy Tambayan?
Pick your dishes from the menu, then message them to us on WhatsApp with your location. We reply with the total and a delivery time, and you pay the rider in cash or by card at the door. Card payment on the website is coming.
Why order from the website instead of a delivery app?
You pay our in-house menu price. Delivery apps charge us a commission of 25 to 30 percent on every order, and our prices on those apps were raised by 20 percent to cover it. Ordering direct means the same food from the same kitchen at the lower price, and the money stays with the restaurant.
How much is delivery?
Delivery is free within 5 km of the restaurant in Al Barsha 1. Beyond 5 km it is AED 5.
Is there a minimum order value?
No. There is no minimum order for delivery at the moment.
How far do you deliver?
We deliver across Dubai with our own rider. Free within 5 km of Al Barsha 1, AED 5 beyond that. For large catering orders we have driven out as far as International City, about a 30 minute drive.
How long does delivery take?
The kitchen normally takes 10 to 15 minutes to prepare an order, and up to 30 minutes at the busiest times. Delivery time on top of that depends on where you are. We confirm a realistic time with you when we accept the order rather than promising a number we cannot keep.
Can I pay cash?
Yes. Cash on delivery is available and always will be. The rider also carries a card machine, so you can pay by card at the door if you prefer.
What payment methods do you accept?
In the restaurant we accept cash, credit cards, debit cards, Apple Pay and Google Pay. For delivery you can pay the rider in cash or by card.
Can I collect my order myself?
Yes. Order on the website or by WhatsApp, tell us you are collecting, and we will have it ready. Most pickup orders are ready in 10 to 15 minutes.
Do you have your own delivery riders?
Yes. We deliver with our own rider rather than through a platform, which is how we can offer the in-house price.
Can I order for later or schedule a delivery?
Yes. Tell us the time you want it when you send your order and we will schedule it.
What if something is wrong with my order?
Call or message us straight away on the number on your confirmation. We check with the kitchen and then replace the dish or refund it. Our full refund policy is on this website.
Can I change or cancel my order?
Message us as soon as possible. If the kitchen has not started cooking we can change or cancel it at no charge. Once cooking has started we cannot cancel, because the food is made fresh to order.
Do you deliver to hotels and offices?
Yes. Give us the building name, floor and a contact number when you order, and tell us if reception will not let the rider come up.
Are your delivery prices the same as the dine-in prices?
Yes. Every price on this website is our in-house menu price, whether you eat in, collect or have it delivered.
Do you have allergen information?
Tell us about any allergy when you order and we will tell you what is in the dish and whether the kitchen can avoid it. Please assume shared cooking equipment.
Are you on the delivery apps?
You can find us on the apps, but the prices there are higher because of the commission they charge us. Ordering direct on this website gets you the in-house price.